Shipping Policy

Welcome to Gtocase. Please carefully read the following shipping policy. By placing an order with us, you agree to the terms outlined below.

Shipping Options
We currently offer two shipping options:

Standard Shipping (Free): 6–9 business days
Expedited Shipping ($9.90): Arrives 2–3 days faster than standard

Shipping Carriers
All orders are shipped via trusted carriers including USPS and FedEx, among others.

Order Cutoff Time
Orders must be placed by 5:00 PM Eastern Time on business days to be processed on the same day.

Shipping Region and Processing Time

The shipping times depending on your location! We will provide you with an estimated delivery time below and most of our store orders are delivered within the following times:

Location	Shipping estimated times
United States	8 – 12 Business days
United Kingdom	5 – 10 Business days
Canada	6 – 14 Business days
Germany	7 – 12 Business days
Australia, New Zealand	8 – 15 Business days
Other EU countries	14 – 24 Business days
East Asia	12 – 20 Business days
Mexico, Brazil, Colombia	18 – 28 Business days
United Arab Emirates	6 – 10 Business days

Please allow 1 to 2 business days to prepare an order and hand over it to the logistics company, The estimated delivery time for your order will depend on several factors, including your shipping location, and any unforeseen circumstances such as weather conditions or carrier delays.

Order Payment
The amount charged at checkout is the total order cost. No additional taxes or fees will be added.

Order Cancellation and Address Changes
To cancel an order or request an address change, please contact our support team at support@gtocase.com within 24 hours of placing your order.

Delays
Delivery times may be extended due to unforeseen circumstances such as extreme weather conditions or customs inspections. Such delays are exempt from the estimated delivery timeframe.

Customs Duties
Any customs duties or taxes incurred due to package inspections must be borne by the customer.

Contact Information
For any shipping inquiries or support, please contact

Email: support@gtocase.com

Contact Form: Contact Form

Customer Service Hours: Available Monday to Friday, 9 AM - 5 PM（EST）

By completing a purchase on Gtocase, you acknowledge that you have read, understood, and agree to abide by this shipping policy.